Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.
15 April 2019 -- Continue United Bank Limited
Work history summary
BOM (Branch Operation Manager ) | United Bank Ltd Responsibilities:
1 –Overseeing day-to-day Operation’s, Managing Staff, Ensuring compliance with Banking Regulations, Optimizing customer service, handling cash flow , and implementing security protocols and play a role in marketing initiative and achieving branch targets.
BSO (Branch Service Officer )|United Bank Ltd Sialkot( Mujahid Road Branch ) Responsibilities:
• Handled inward and outward clearing instruments. (Centralized Clearing) HUB Branch Mujahid Road
• Playing a Role as a Branch Service Supervisor at UBL Mujahid Road Br.
• ATM Replenishment / ATM issue’s / Balancing With GL’s • ATM Cards &Cheque book Handling
• Evaluated applications for issuance of Payment Order.(Internal & External )
• Reconciled cash drawer at start and end of Day,
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Maintained Cheque sent for collection.
• Regulated daily cash balances as per transaction.cash Officer
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Built positive relationships with customers to increase repeat business.
• Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
17 December 2018- 9th April 2019
25March2015-12Dec2018
15Sep2014-12March2015 (6months internship)