概要

Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.

工作经历

公司标识
Branch Operation Manager
United Bank Limited (UBL)
Apr 2019 - 代表 | Sialkot, Pakistan

15 April 2019  -- Continue   United Bank Limited 
Work history summary
BOM (Branch Operation Manager ) | United Bank Ltd Responsibilities:
1 –Overseeing day-to-day Operation’s, Managing Staff, Ensuring compliance with Banking Regulations, Optimizing customer service, handling cash flow , and implementing security protocols and play a role in marketing initiative and achieving branch targets.
BSO (Branch Service Officer )|United Bank Ltd Sialkot( Mujahid Road Branch ) Responsibilities:
• Handled inward and outward clearing instruments. (Centralized Clearing) HUB Branch Mujahid Road
• Playing a Role as a Branch Service Supervisor at UBL Mujahid Road Br.
• ATM Replenishment / ATM issue’s / Balancing With GL’s • ATM Cards &Cheque book Handling
• Evaluated applications for issuance of Payment Order.(Internal & External )
• Reconciled cash drawer at start and end of Day,
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Maintained Cheque sent for collection.
• Regulated daily cash balances as per transaction.cash Officer
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Built positive relationships with customers to increase repeat business.
• Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

公司标识
Accountant
DEELUX SPORTS
Dec 2018 - Apr 2019 | Sialkot, Pakistan

17 December 2018- 9th April 2019

公司标识
Accountant
Pine Board
Mar 2015 - Dec 2018 | Sialkot, Pakistan

25March2015-12Dec2018

公司标识
Assistant Auditor
F.R.A.N.T.S &CO
Sep 2014 - Mar 2015 | Sialkot, Pakistan

15Sep2014-12March2015 (6months internship)

学历

University of the Punjab
学士, 贸易学士, B.Com‎
Accounting
2014
Haily Wishers College Daska Sialkot
中级/A级, , I.Com‎
所占比重 66%
2012
govt higher Secondary School Ghuinke Sialkot
, Matric in Science‎
所占比重 60%
2010

技能

熟练 • Cash handling
熟练 • Complaint Resolution
熟练 • Customer Relations
熟练 • Excellent Customer service
熟练 • Problem Solving
熟练 • Professional Services Strategic Sourci
熟练 • Service desk team management
熟练 • Service promotions
熟练 • Service quality optimization
熟练 • Staff supervision
熟练 • Work Task Prioritization
熟练 Branch Operations Management
熟练 Customer Service Skills
熟练 MS Excel

语言

熟练 乌尔都语
中级 英语